Quality Care Solutions, Inc. has been a behavioral health organization for nearly 20 years. Holistic service approaches are utilized by staff to focus on the whole person – mentally, emotionally, physical, spiritually and
socially. We are solely committed on continuously providing support to the consumer, legal guardian / family and community. We build strong relationships built on trust, understanding of consumer’s intent, reality-based information of consumer’s needs, appropriate boundaries with the consumer, acceptance of the consumer’s values without judgement or demands for change, and compassion for all aspects of their care/treatment.

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The organization provides an array of services to individuals (adult, adolescents and children) with relevant diagnostic data that qualities them meeting treatment eligibility criteria. Services includes the following:

• Community Living Facilities and Supports (CLFS)

• Community Networking

• Comprehensive Clinical Assessment

• Day Supports

• Child and Adolescent Day Treatment

• Individual Support

• Intensive In-Home (IIH)

• Medication Management & Administration

• Outpatient Therapy

• Peer Support

• Psycho-social Rehabilitation (PSR)

• Residential Supports

Competent staff members with a variety of expertise, experience, training, licensure, education and credentialing are employed to render, monitor and oversee services (community, facility-based, telehealth, administrative).

 

Staff members include the following:

• Clinical Director

• Human Resources Director

• Corporate Compliance Officer

• Clinical Program Manager

• Program Managers

• Intensive In-Home Team Leaders

• Qualified Professionals

• Associate Professionals

• Peer Support Specialists

• Direct Support Professionals/Paraprofessionals

• Licensed Professionals / Therapists

• House Manager

 

We have a variety of licensed and credentialed individuals in our workforce that hold the following licensure:

• Psychiatric and Family Physician (Medical Director)

• Licensed Clinical Mental Health Professional

• Licensed Clinical Mental Health Professional – Associate

• Licensed Clinical Social Worker

• Licensed Clinical Social Worker – Associate

• Licensed Marriage and Family Therapist

• Licensed Marriage and Family Therapist – Associate

• Licensed Clinical Addiction Specialist

• Licensed Clinical Addiction Specialist – Associate

• Nurse Practitioners

 

All of the above professionals only provide treatment within the scope of practice, training and expertise according to statutes, rules and ethical standards of their professional occupational licensing board, and as
relevant.
Ultimately the consumers’ treatment plan goals and objectives are the cornerstones for recovery and resilience. They outline the desired outcomes of treatment and provide a roadmap for reaching these outcomes.

In addition, the organization shall review its business and clinical activities by implementing performance measures that must be managed during time intervals annually. We must demonstrate improved performances and measurements to retain the integrity, respect and competency level by the Managed Care Organization, Prepaid Health Plans, NC Department of Health and Human Services (state administrative entity), NC Division of
Health Service Regulation, Program Integrity, and other regulatory entities.

 

Respectfully,

Mandrake Lewis - CEO
 

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